Terms & Conditions

Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you" or "your") and mq8 ("Platform", "we", "us" or "our") governing your access to and use of the website located at https://mq8.cam and all associated content, features, payment processing guidance and services made available through that domain.

By accessing mq8 — whether by browsing the homepage, navigating to any inner page, creating an account or making use of any described payment method — you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to these Terms, you must not use mq8 in any capacity.

mq8 is an English-language information and guidance platform focused on online sports betting, live casino entertainment, payment methods and responsible gaming. It is intended for adults in Malaysia aged 21 years and above. The platform does not operate as a licensed casino or bookmaker. Guidance provided on mq8 is informational and educational in nature.

Definitions

In these Terms, the following expressions carry the meanings set out below unless the context clearly requires otherwise:

Account Eligibility

To register and maintain an account on mq8, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be a natural person aged 21 years or older. mq8 strictly prohibits use by minors. By registering, you represent and warrant that you meet this age requirement.
• You must be accessing the Platform from a jurisdiction where online gambling information and participation is not prohibited by applicable local law. It is your sole responsibility to determine the legality of online gambling activity in your location.
• You must not be a current employee, contractor, director, officer or immediate family member of mq8 or any associated entity.
• You must not have been previously suspended or permanently excluded from the Platform for violations of these Terms or any prior version of them.
• You must have full legal capacity to enter into a binding agreement under Malaysian law or the laws of your applicable jurisdiction.
• You must register using your own accurate, complete and current personal information. Registration using fictitious, borrowed or third-party identities is strictly prohibited.

Account Registration

When creating an mq8 account, you are required to provide truthful, complete and current information in all registration fields. You agree to update your account information promptly if any details change. mq8 accepts no liability for losses or complications arising from inaccurate or outdated account information.

Each User is permitted to hold one account only. Operating multiple accounts — whether under the same identity or using different names, email addresses or payment methods — constitutes a material breach of these Terms. mq8 may merge, suspend or permanently close duplicate accounts and withhold any associated balances pending investigation.

You are solely responsible for maintaining the confidentiality of your username, password and any two-factor authentication credentials associated with your account. You must not share your login credentials with any third party. Any activity carried out under your account credentials will be deemed to have been authorised by you unless you have notified mq8 of a suspected security breach in advance.

If you suspect that your account has been accessed without your authorisation, you must contact mq8 immediately at the support email address listed on this site. Prompt reporting is a condition of any potential liability limitation on mq8's part.

Terms of Use

Your right to access mq8 is personal, non-transferable and conditional on continued compliance with these Terms. You agree to use the Platform solely for lawful purposes and in a manner consistent with all applicable Malaysian laws and regulations.

The following conduct is expressly prohibited when using mq8:

• Using automated tools, bots, scrapers or scripts to access, extract or reproduce any part of the Platform's content without written authorisation from mq8.
• Attempting to probe, scan or test the vulnerability of any mq8 system or network, or to circumvent any security or authentication measure.
• Uploading, transmitting or disseminating any malicious code, virus or disruptive software through the Platform.
• Engaging in any form of money laundering, fraud, identity theft or financial crime in connection with your use of mq8 or any operator platform referenced therein.
• Impersonating mq8, its staff, or any other User in any communication or submission.
• Using the Platform to harass, threaten or otherwise harm any individual or entity.
• Reproducing, distributing, modifying or creating derivative works from mq8 content without explicit written consent.
• Facilitating or assisting any minor in accessing the Platform or any gambling service described on it.

mq8 reserves the right to monitor usage activity for compliance purposes and to take any remedial action — including temporary suspension or permanent termination of access — where Prohibited Conduct is identified or reasonably suspected.

Payments & Transactions

The mq8 Platform provides informational guidance on payment methods commonly available to Malaysian users of online betting and casino platforms, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank and USDT TRC20. All transaction limit figures and processing time estimates presented on mq8 are indicative only and are subject to change by individual payment providers, account-level conditions and applicable regulations without notice.

mq8 does not process, hold, receive or transmit financial transactions on behalf of any User. Any actual deposit, withdrawal or transfer of funds is conducted directly between the User and the relevant operator or payment service provider. mq8 bears no responsibility for the outcome, delay, failure or reversal of any financial transaction.

• Users are advised to verify current limits, fees and processing times directly with the operator before committing funds.
• All payment accounts used must be registered in the User's own legal name. Third-party payment methods are not permitted by most operators and may result in account suspension.
• Cryptocurrency transactions — including USDT TRC20 — are irreversible once broadcast to the network. Users must verify wallet addresses with care before sending any amount.
• mq8 is not responsible for any currency conversion charges, bank fees or network transaction costs incurred during the payment process.

Intellectual Property

All content published on mq8 — including but not limited to text, articles, guides, graphics, logos, icons, layout design, colour schemes, typographic arrangements and code — is the exclusive intellectual property of mq8 or its licensed content contributors and is protected under applicable copyright, trademark and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and view mq8 content for your own personal, non-commercial reference purposes only. This licence does not permit you to:

• Copy, reproduce or republish any mq8 content on another website, application or publication without prior written consent.
• Sell, sublicense or commercially exploit any part of the Platform or its content.
• Remove, obscure or modify any copyright, trademark or proprietary notices contained within mq8 content.
• Use the mq8 name, logo or brand assets in any manner that suggests an affiliation, endorsement or partnership that has not been formally agreed in writing.

Requests for permission to use or reproduce mq8 content in any form may be directed to the support email address listed on this site. Unauthorised use may give rise to civil or criminal liability.

Privacy & Data

The collection, use and storage of personal data in connection with your use of mq8 is governed by the mq8 Privacy Policy, which forms part of these Terms by reference and should be read together with them. By using the Platform, you consent to the data practices described in the Privacy Policy.

mq8 may collect identifiers such as account registration information, device data, usage logs and payment method preferences for the purposes of providing its services, maintaining platform security and fulfilling compliance obligations. Data is not sold to third parties for marketing purposes.

Responsible Gambling

mq8 is committed to promoting responsible gambling practices among all Users. Gambling should be treated as a form of adult entertainment — not as a source of income or a method of relieving financial pressure. The following principles apply to all Users of the Platform:

• mq8 is for adults aged 21 years and above only. Any use of the Platform by or on behalf of a minor is strictly prohibited and constitutes a material breach of these Terms.
• Users are encouraged to set deposit limits, loss limits and session time reminders before beginning play on any operator platform.
• Self-exclusion tools — including temporary cooling-off periods and longer-term exclusion options — should be used proactively where gambling is felt to be losing its entertainment value or causing distress.
• Do not attempt to chase losses by increasing stakes. If gambling begins to affect your finances, relationships, employment or mental health, seek assistance immediately.

Detailed guidance on responsible gambling tools, self-exclusion procedures and support resources is available on the dedicated mq8 Responsible Gambling page.

Disclaimers

The mq8 Platform and all content published on it are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, mq8 expressly disclaims all warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement.

mq8 makes no representation or warranty that:

• The Platform will be available continuously, free of interruption or error at all times.
• Information regarding payment processing times, transaction limits or platform features will remain accurate after the date of publication, given that operator and provider policies change.
• Any betting strategy, tip, guide or informational content published on mq8 will result in a positive financial outcome for any User.
• Any operator, payment provider or third-party service referenced or described on mq8 will perform in the manner described or remain available.

Nothing on mq8 constitutes professional financial, legal, tax or gambling advice. Users should seek independent professional advice before making significant financial decisions in connection with online gambling.

Limitation of Liability

To the maximum extent permitted by applicable law, mq8 and its officers, directors, employees, affiliates and content contributors shall not be liable for any direct, indirect, incidental, special, consequential, punitive or exemplary damages arising out of or in connection with your use of, or inability to use, the Platform or any content or services provided through it.

This limitation applies regardless of the form of action and includes, without limitation:

• Financial losses arising from betting, wagering or casino activity based on information obtained from mq8.
• Loss of account funds held with any operator platform referenced on mq8.
• Delays, errors or failures in payment processing by any third-party payment service provider.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Interruption, suspension or discontinuation of the Platform or any part of it.

Where applicable law does not permit complete exclusion of liability, mq8's total liability to you for any claim arising from these Terms shall not exceed the amount actually paid by you to mq8 in the twelve months preceding the relevant claim, or MYR 100, whichever is lesser.

Termination

mq8 reserves the right to suspend or permanently terminate your access to the Platform at any time, with or without prior notice, if mq8 reasonably determines that you have breached these Terms, engaged in Prohibited Conduct, or if continued access poses a risk to the Platform, other Users or any third party.

You may request closure of your account at any time by contacting mq8 through the support email address listed on this site. Account closure does not affect any obligations that arose prior to termination.

Upon termination — whether initiated by you or by mq8 — your licence to use the Platform ceases immediately. Clauses relating to intellectual property, disclaimers, limitation of liability, and governing law shall survive termination and remain in full force.

Amendments

mq8 may revise, update or replace these Terms at any time at its sole discretion. Where changes are material, mq8 will endeavour to provide reasonable notice by updating the "Last updated" date displayed at the top of this page and, where appropriate, by displaying a notice on the homepage.

Your continued use of the Platform following the publication of any revised Terms constitutes your acceptance of the amended Terms in full. If you do not agree to the revised Terms, you must cease using mq8 and, if applicable, close your account.

It is your responsibility to check this page periodically for updates. mq8 is not obligated to notify individual Users of every change via direct communication.

Governing Law

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with applicable law. Users in Malaysia acknowledge that certain aspects of online gambling activity are subject to Malaysian regulatory frameworks, and it remains each User's personal responsibility to understand and comply with the laws applicable in their jurisdiction of residence.

mq8 does not represent that the Platform or its content is appropriate for use in all jurisdictions. Access to mq8 from regions where online gambling information or participation is restricted or prohibited is at the User's own risk and initiative.

Any dispute arising under these Terms that cannot be resolved informally through the mq8 support channel shall be referred to mediation or, failing that, to the courts of competent jurisdiction as determined by the applicable governing law at the time of the dispute.

Contact Us

If you have any questions, concerns or requests relating to these Terms and Conditions, or if you wish to report a suspected breach or security issue, please contact the mq8 support team using the details below. All communications should be submitted in English.

For responsible gambling support or self-exclusion requests, please also visit the mq8 Responsible Gambling page for additional guidance and resource information.